Customer development for NZ businesses.
What this is
Customer interviews + discovery
We sit with your customers, ask the questions you don't have time to, and bring back the patterns – what they actually do, what they actually pay for, and what they secretly wish you'd build.
Average sprint reframes 2-3 product bets the team had wrong.
How it helps
What you actually get.
- 10-20 structured customer interviews per sprint
- Themes, quotes, and recommendations – not raw transcripts
- Jobs-to-be-Done framing built in
- Hand-off pack your product team can act on Monday
What's included
- 01 10-20 structured customer interviews per sprint
- 02 Themes, quotes, and recommendations – not raw transcripts
- 03 Jobs-to-be-Done framing built in
- 04 Hand-off pack your product team can act on Monday
Tooling
Tool-agnostic, but here's what we usually reach for.
ClaudeOtterNotionDovetail
Contact us
About customer development.
We'll reply within one NZ working day – usually faster. Tell us what you're hoping customer development could do for your team.